Online Giving - Vanco

 

ONLINE GIVING---VANCO

To give online, the button below will direct you to our online giving page. 

Please see the FAQ section on the bottom of this page for commonly asked questions.
 



 FREQUENTLY ASKED QUESTIONS

 
GENERAL  
What is VANCO?
CBCM has partnered with Vanco Payment Solutions to enable online giving/tithing at our church using Vanco's Give Plus platform. Vanco has partnered with churches for 20+ years with over 20,000 faith based customers.
 
Why do I need a separate VANCO profile/account?
All online giving/tithing transactions are handled through VANCO's financial system outside of CBCM. A VANCO profile is required to view past transactions and schedule recurrent online giving. This profile is for online giving only and separate from your CBCM account.
 
Can I set up scheduled donations?
You can choose your donation frequency on the Vanco portal. Online giving can be scheduled for one time, weekly, bi-weekly (every 2 weeks, 26 times a year), or monthly.
 
Can I see a list of all of my past transactions?
By creating an account on the Vanco portal, you can log in and view all your past transactions. Creating an account is not required to give online, but it is highly recommended.
 
Will I receive a receipt for my giving?
For each transaction, there will be a receipt sent via email by Vanco. All tithing processed online by Vanco will also be included in the annual CBCM offering receipt, distributed in January of the following year.
 
Are there any fees?
Each ACH (Automated Clearing House) banking transaction is subject to a 1% processing fee, and each debit/credit card transaction is subject to a 2.75% processing fee. All transactions have a $0.45 transaction fee. We ask that you prayerfully consider increasing your tithe to cover these expenses.
 
What is ACH?
ACH is a Checking or Savings Account transaction. ACH stands for Automatic Clearing House, also known in the past as EFT or eCheck. User will have to enter in their bank account number and routing number in order to give via ACH.
 
Is there a mobile application?
The GivePlus service has a mobile application that can be used to setup and track your online giving and tithing. Please search "GivePlus Church" in the Apple App Store or Google Play Store. Once you download the app, you can search for "Chinese Bible Church of Maryland" either by name or zip code (20853).
 
What are the descriptions for each fund?
General Fund - Administrative, building related expenses, and operational costs for 15 non-missions related ministries at CBCM.
Missions Fund - For the sending and support of missionaries and missions agencies globally.
Building Fund - To support the construction and renovation of church facilities and the purchase of facilities for the expansion of CBCM ministries.
Caring Fund - To provide assistance and financial aid to church members and others in the community experiencing financial difficulties and other traumas toward wholeness.
Scholarship Fund - To encourage members to equip themselves for full-time ministry and/or spiritual growth of believers.
 
 
What if I have more questions?
If you have any questions or concerns, please contact our finance department at finance.dept@cbcm.org.
 
SECURITY
Is it safe?
Chinese Bible Church of Maryland (CBCM) is using the GivePlus service from Vanco Payment Solutions to provide online giving and tithing. Vanco has partnered with churches for 20+ years with over 20,000 faith-based customers.
 
All online giving transactions, from creating your profile, setting up your tithing, and providing your financial information are performed on Vanco's secure portal (eservicepayments.com). No financial information is collected by or stored in CBCM's website or servers. The "Online Giving" link from CBCM's website directs you to the Vanco portal.
 
How is my financial information protected by Vanco?
Vanco Payment Solutions is a certified Level 1 PCI 3.2 Service Provider. The Payment Card Industry Data Security Standard (PCI DSS) is a mandated set of security requirements for protecting cardholder data. These standards were developed by the founding payment brands of the PCI Security Standards Council - American Express, Discover, JCB, MasterCard, and Visa - to facilitate the broad adoption of consistent data security measures on a global basis. For more information, please see Vanco's security page.
 
What can I do to protect my information online?
We highly recommend using unique passwords for each website and avoid re-using the same password for multiple websites. To help keep track of passwords, we recommend using a password manager. Please see this PC Magazine article for their recommended password managers.
 

 

ONLINE & MOBILE GIVING TUTORIALS

Online Giving Instructions

Mobile Giving Instructions

 

 

 

 

 

 

 

 

 

 
 
gogoanime